SHIPPING POLICY
SHIPPING POLICY
COMPLIMENTARY GROUND SHIPPING:
SHIPPING SCHEDULE:
Orders placed before 2:00 PM GMT+8 will be shipped the same day.
Series orders ship via LTL within 4 business days (M–F). Tracking information will be updated once your order is picked up.
Orders placed after 2:00 PM GMT+11 on Friday will be shipped the next business day.
We do not ship on weekends or national holidays.
IMPORTANT INFORMATION:
Please ensure your shipping address is correct before your package is dispatched. Changes to the delivery address after shipping will incur additional charges.
Orders will only ship to PayPal-confirmed addresses.
Failure to select a delivery time slot offered by the shipping company/driver may result in the package being returned. In such cases, a 10% fee will apply for re-delivery (time slot selection may not apply to all deliveries).
OVERSIZED ITEMS:
For oversized SKUs, forklift access is required for safe and efficient delivery. If you do not have a forklift available, please select the variant with forklift service. Our team will arrange the necessary equipment to ensure a smooth delivery process.
REMOTE LOCATIONS:
OMTech offers free shipping under normal circumstances. However, for particularly remote locations or if carrier shipping quotes are exceptionally high, additional shipping fees may apply.